![]() It was a solid 10 for the atmosphere, service, and massage staff. Overall, I'm extremely happy with my experience at your spa. Even if they forget and she mentions it on their way out the door "Hey did you want to leave a tip" that would've been fine but to keep interrupting the party about tips was just something that I don't believe is acceptable. I just think after explaining your policies regarding tipping she should allow people to come to her and not chase people down. I only mention it because every time she came downstairs the party stopped and everyone got quiet to see what was she going to say next. I even told her please don't come ask about tips again everyone including myself will tip on our way out the door. It felt like being rushed out of dinner by your server at a restaurant. If those are your rules that's fine once we agreed to that she kept coming downstairs asking about the tips. We wanted to tip them ourselves by placing our tokens of appreciation in their hands, however, she kept insisting that we give her the tips. ![]() ![]() I know those are strong words and I know you have a way that you all do things but constantly coming to speak with everyone about tipping was annoying and even aggravating. The only thing I would like to mention is the receptionist Alayna (I think that was her name) Although she was friendly she kept hounding us about tips, it almost felt like harassment. She was awesome! You really have a great team they were so helpful and really made the experience smooth and pleasant. I have had countless massages and Shannon was definitely in my top two. The spa party was great!!! The staff members were knowledgeable and friendly.The facility was beautiful, we really had a great time.
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